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If you have any questions,please feel free to contact us,our sales will solve your matter ASAP.

Our working time:Mon-Sat 8:00-17:30(GMT+8,Beijing Time),Sunday,Holidays Excepted.

We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.


Customer Service:

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help.By submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.


Sales Inquiry:

If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress andsubmit updates in My Inquiries.


You can also contact us via email directly:


English Customer Service Email: [email protected]

French Customer Service Email: [email protected]

German Customer Service Email: [email protected]

Spanish Customer Service Email: [email protected]

Russian Customer Service Email: [email protected]

Japanese Customer Service Email: [email protected]



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